Refund & Cancellation Policy

Effective date: July 24, 2026 · Last updated: July 24, 2026

1. One-Time Consultations

• Before the session: You may reschedule or cancel a consultation up to 24 hours before the scheduled time for a full refund.
• Less than 24 hours' notice: You may reschedule once at no charge; refunds are at our discretion.
• If we cancel: If Vizzion International Inc. cancels your session and you do not wish to reschedule, you receive a full refund.

2. Monthly Partnership Subscriptions

• Cancel anytime: Email info@vizzioninternational.com to cancel. Cancellation takes effect at the end of your current billing period, and you keep access until then. There are no cancellation fees.
• First month guarantee: If you are a first-time subscriber and are not satisfied, contact us within 7 days of your first payment for a full refund of that payment.
• After the first month: Payments already made for a completed billing period are non-refundable, but you will never be charged again after a confirmed cancellation.

3. Fixed-Scope and Enterprise Projects

• Before work begins: Full refund available if you cancel before work has started.
• After work begins: Refunds are pro-rated based on work completed against the milestones in your written agreement.
• If we fail to deliver: If we cannot deliver the agreed scope, you receive a refund for all undelivered milestones.

4. How Refunds Are Issued

Approved refunds are issued to your original payment method through Stripe, our payment processor. Refunds typically appear on your statement within 5–10 business days depending on your bank.

5. Billing Errors and Disputes

If you believe you were charged in error, contact us first at info@vizzioninternational.com before opening a dispute with your bank — we correct genuine billing errors promptly, usually within 5 business days.

6. Contact

Vizzion International Inc.
Email: info@vizzioninternational.com